I cannot thank EVERYONE at A Quality Finish enough for one of the most positive and rewarding experiences I ever had in dealing with a company. From start to finish our team provided amazing customer service in EVERY aspect. Each person I dealt with, starting with you [Ann], were so helpful — but more importantly, kind! What a joy it is to see all my furniture restored so beautifully. I actually got emotional when Scott and Mike brought in my great great grandmother’s bookshelf. It’s over 100 years old and NOW looks exquisite!!
Please tell Joe that you didn’t do a “beautiful” job, you did an “Outstanding” job. Beth and I would be happy to serve as a testimonial to your work. The attention to detail and the restoration of a 70 year old bedroom set was nothing short of super. Your delivery personnel were wonderfully careful in setting up the furniture without even so much as a mark on the walls or the hardwood floors.”
We are so delighted to have our dining room back intact – from table to chairs to chandelier – and even better than new. Our whole experience from Joe’s initial visit to Ann’s guidance and to the fine fellows who picked the furniture up and dropped it off – to say nothing of the skill and love that went into the restoration work – could not have been more satisfying and rewarding. And, then to receive the lovely flowers this morning made the experience complete. May all good things come your way, as you so richly deserve.
We want to say a big Thank You to all the staff at A Quality Finish for the great job they did refinishing our Henkel Harris coffee table and an antique buffet and dining table. They worked tirelessly with us to get the right finish that we wanted. They also did an excellent job toughing up our white painted kitchen cabinets. They were able to match the shade and finish perfectly. We’re happy now every time we go into our living room, dining room and kitchen. Joe, the owner, Ann, our contact at the office, and Scott and all the other guys on the crew were always professional, helpful and understanding. We recommend them highly and will not hesitate to call on them again for future furniture projects.
Here’s hoping that your readers do not have to go through what we went through due to water damage – it is beyond indescribable! A very bright spot in the ordeal was meeting and working with A Quality Finish. From the first welcoming phone calls from Ann to the damage review and advice from Brian, to the expertise of Joe Stephanian; to the minuscule detailing work of Scott Petercsak; to the men who picked up the cabinets and furniture; to the ones who returned the items; we have nothing but the highest of praises for a tremendously professional job so well done. The reconstruction of the cabinets due to the water damage left the cabinets like new and matching perfectly with the unaffected ones. They were kind enough to return and touch up the older cabinets so that now it looks like all of our cabinets are brand new! The restoration of the furniture, insurance company, and my general contractor recommended we use A Quality Finish. They are true professionals in demeanor who also do an amazing job! We highly recommend them without hesitation. Thank you thank you!